Dr. Susan Jolly, M.D.

Orthopedic Surgery

14 procedures1 hospitalWest Plains, MOUpdated May 2026

Contact & Location

417-256-9111
Phone: 417-256-9111
Practice phone listed in the NPI registry
1100 N Kentucky Ave
West Plains, MO 65775
Current practice address per the CMS NPPES registry (self-reported to the registry, last updated July 2024). Registry checked August 2026.
NPI: 1598750366
Credentials: M.D.
Active Medicare provider (NPI verified)
21 years of practice experience
Licensed M.D.
Licensed surgical specialist
Board-certified orthopedic surgeon
Contact information available
Find Practice on Google Maps
National Comparison by Procedure
Knee 14 vs 45 national avg 0.3x
avg

Compared with 6,612 knee surgeons in the 2024 Medicare dataset.

Dr. Jolly performs more knee replacement procedures than 7% of orthopedic surgeons in Missouri, based on 2024 Medicare claims volume.Derived from the state ranking shown on this page: #153 of 166 ranked knee surgeons in Missouri.

About Dr. Jolly

Practice. Dr. Susan Jolly is a board-certified orthopedic surgeon practicing in West Plains, Missouri. The latest annual CMS data records 14 knee replacements. That is #153 in Missouri for knee replacement. A Medicare provider since 2005.

Trend. Medicare records run from 2013 to 2024, 9 years. Volume peaked at 23 in 2019 and stands at 14 now. Reporting changes and payer mix can both move that number.

National context. Among 6,612 knee replacement surgeons tracked nationally, 14 procedures is below the national average of 45. Medicare covers part of all joint replacements, so true volume is likely higher.

Local context. West Plains has 2 orthopedic surgeons in the current Medicare data. Comparing volume and procedure mix across them is one way to narrow a shortlist.

Verified Medicare Cases

Knee Replacement
14 verified cases
#153 in Missouri
Estimated 2024 total: 50 – 60 procedures (all insurers)
Medicare fee-for-service share of national volume in 2024: 23% to 28% for knee replacement
How is this estimated?

Medicare Part B fee-for-service claims are one payer stream among several, and the share they represent differs by procedure. In 2024 it was 23% to 28% for knee replacement. Each verified count above is divided by its own procedure's range, and the results are added, to estimate total practice volume across all payers. The verified Medicare count is the definitive, audited figure; this is a range derived from published national volume projections, not a measurement, and an individual practice can sit well outside it: how these ranges are derived, and their sources.

How Dr. Jolly Compares

Procedure volume compared to the Missouri state average.

Knee Below Avg
14 Avg: 42
Dr. Jolly Missouri Average

Volume Trend Analysis

Dr. Jolly's recorded volume peaked at 23 procedures in 2019 and stood at 14 in the most recent data. Year-to-year variation can reflect changes in payer mix, practice scope, or Medicare billing patterns.

Years of Data 9
2024 Volume 14
Peak Volume 23 (2019)
Trend Declining

Hospital Affiliations & Quality

H
Ozarks Healthcare
2/5
West Plains, MO
Low case volume

Quality ratings and complication rates are hospital-level metrics from CMS Hospital Compare and do not reflect individual surgeon performance. Star ratings updated quarterly. Complication data covers a rolling 3-year period.

Patient Resources: Preparing for Knee Replacement

If you are considering knee replacement surgery, these evidence-based guides can help you prepare and recover:

Knee Replacement Recovery Overview

Recovery timelines vary by patient, but here is a general overview of what to expect after knee replacement surgery:

Week 1-2 Walking with assistive device. Knee bending exercises begin immediately. Ice therapy and elevation for swelling control.
Week 3-6 Increased range of motion (target 90 degrees). Walking longer distances. Physical therapy intensifies with strengthening exercises.
Week 7-12 Most patients walk without assistive devices. Resume driving and desk work. Continue PT for strength and flexibility.
Month 4-6 Near-full recovery. Resume most recreational activities. Some swelling and stiffness may persist but continues improving.

Individual recovery varies based on overall health, age, and adherence to physical therapy. View full knee replacement recovery guide and product recommendations

Frequently Asked Questions About Dr. Jolly

How does Dr. Jolly's procedure volume compare to other Missouri surgeons?

Dr. Jolly has performed 14 Medicare-verified joint replacement procedures. The Missouri average is 59 procedures per surgeon. Medicare data captures roughly one-third of all joint replacements, so total volume may be higher. Dr. Jolly ranks #189 out of 204 orthopedic surgeons in Missouri.

What types of joint replacement does Dr. Jolly perform?

Dr. Jolly's reported Medicare volume is focused on knee replacement, with 14 verified procedures. Some surgeons choose to concentrate on a single joint type to build deep procedural expertise.

Are there other orthopedic surgeons near Dr. Jolly in West Plains?

Yes. There are 2 orthopedic surgeons in West Plains in the current Medicare dataset. Patients can compare procedure volumes and specializations to choose the surgeon who best fits their needs. Use the state page to view all Missouri surgeons.

What does the Medicare data for Dr. Jolly represent?

The procedure counts shown are based on 2024 Medicare Part B fee-for-service claims data, published by the Centers for Medicare and Medicaid Services (CMS). Medicare fee-for-service is only one payer stream, and the share of national volume it represents differs by procedure. In 2024 the share was 23% to 28% for knee replacement, which puts Dr. Jolly's total volume across all insurers at roughly 50 to 60 procedures against the 14 verified here. Those shares are derived from published national volume projections rather than quoted from a single publication, and they are estimates with real uncertainty. The OrthoProcedures methodology page shows the full derivation, the sources, and the limits at orthoprocedures.com/data-methodology.html.

Has Dr. Jolly's procedure volume changed over time?

Dr. Jolly's Medicare-recorded volume peaked at 23 procedures in 2019 and was 14 in the most recent data. Volume fluctuations can reflect changes in payer mix, practice focus, or Medicare reporting rather than a change in overall surgical activity.

Which hospitals is Dr. Jolly affiliated with?

According to CMS facility affiliation data, Dr. Jolly is affiliated with Ozarks Healthcare.

What are the quality ratings for hospitals where Dr. Jolly practices?

Ozarks Healthcare (2 out of 5 CMS stars, insufficient case volume for complication rate comparison). These are hospital-level quality metrics from CMS Hospital Compare and do not reflect individual surgeon outcomes.

Other Orthopedic Surgeons in West Plains, Missouri

Dr. Jolly's 14 Medicare procedures are below the West Plains average of 19. The table below compares verified procedure volumes for orthopedic surgeons practicing in West Plains.

SurgeonProceduresSpecialties
Dr. Caleb Piatt 24 Knee

Patient Resources & Verification

Research reviews, verify credentials, and check official quality data through these trusted sources:

Medicare Care Compare and NPI Registry are official U.S. government sources. Google reviews reflect user-submitted feedback. OrthoProcedures.com does not verify the accuracy of third-party review content.

Cite This Data

APA: OrthoProcedures. (2026). Dr. Susan Jolly, M.D. -- Orthopedic Surgeon Profile. Retrieved from https://orthoprocedures.com/surgeons/mo/dr-susan-jolly-west-plains.html

Link: https://orthoprocedures.com/surgeons/mo/dr-susan-jolly-west-plains.html

Data source: CMS Medicare Part B Provider Utilization & Payment Data. Full methodology | Open Data API

Important: Rankings are based solely on Medicare procedure volume and do not reflect quality of care, patient outcomes, or procedures covered by private insurance. This data represents approximately one-third to 40% of all joint replacement procedures nationwide. Always consult with healthcare providers to make informed decisions about your care.